District- Level Public Grievances Redressal on Top Priority of My Government, says CM

Bhubaneswar, July 12: Odisha Chief Minister Naveen Patnaik has reviewed the public grievance redressal programs by the CMO at the district-levels.

Chief Secretary Shri P K Jena apprised the Chief Minister on the action being taken on the petitions received from the public during the district visits of CMO. The department level review has been done to resolve the issues on priority. Some of the issues of Angul district were discussed and Chief Minister asked for immediate action to be taken.

The Chief Minister said “Public grievance redressal is an important priority for me. I want the departments and district administration to deal with the grievances sensitively and expeditiously. Thats why I have sent the CMO to meet people and hear their grievances. Our officials have been visiting the districts and even block levels to conduct the public grievance redressal meetings. More than 18,000 petitions have been received in these decentralised public grievance meetings.”

He further added that “I expect all the departments to address the grievances on priority at the earliest.” He told all the departments and district administrations to address all the grievances with sense of urgency.

 The CM further said that Grievance Redressal will be taken up under ‘Mo Sarkar’ to assess the redressal process of public grievances. The CMO will make calls to people from next month onwards to understand how their grievances are being redressed.